Privacy Policy
Legal Information
The website TIDABISA.COM is owned by the company Tida Bisa FZE, registered in Ras Al-Khaimah, UAE, as an Establishment formed under the implementing regulations of RAK Free Zone authority with limited liability.
Registered in the UAE under number 6001959, the company is headquartered at FDRK0405 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates, and is legally represented by Ms. Karine Trioullier, as Managing Director. The company may be contacted by email at: tida@tidabisa.com.
Hereafter referred to as “the Company” or “we,” Tida Bisa FZE provides professional services from its registered office in Ras Al Khaimah. Ms. Karine Trioullier is duly authorized to represent the Company.

Data Controller
The Company is the data controller of personal data collected from its clients and, more broadly, from users (“you”) browsing the website https://www.tidabisa.com, https://tidabisa.lpages.co or the online training platform https://tidabisaacademy.thinkific.com , and the private LinkedIn group.
We are committed to processing personal data lawfully, fairly, and transparently, in accordance with the General Data Protection Regulation (GDPR).

Client and Prospect File Management
Via our websites and forms, we may collect the following categories of data:
Identity data (title, first name, last name), contact details (email address)
Login data for your user account: username, password
Contractual and transactional data (in case of a purchase): order details, payment method, transaction date and amount, postal address, phone number
Satisfaction surveys or sign-up to free products/services: name, email address (acceptance of receiving commercial information is required for free access, with the option to unsubscribe at any time)
Usage data: IP address, login times, duration of sessions, tool usage, video viewing history, and progress metrics
Accuracy of Information: You must not provide false personal information or create an account for someone else without their consent. All contact details must be accurate and up-to-date.
Login Credentials: Access rights are strictly personal, confidential, and non-transferable. You are responsible for protecting your login details and informing us promptly in case of loss or theft.

Platform Access
Training content is delivered via an online platform accessible through a unique URL sent after your purchase. Coaching may be conducted in private groups on social networks (e.g., LinkedIn).
Email Notifications: You can opt out of receiving email updates about training content at any time by unchecking the relevant boxes.

Social Media & Third-Party Sites
Coaching may take place in private Facebook or LinkedIn groups. We may also contact or respond to you via social media platforms, especially if you first reached out to us that way.
We are not responsible for personal data processing by social networks such as Facebook or Instagram. Please refer to their respective privacy policies.
Public Information: Data you provide may be enriched for marketing or communication purposes using publicly available sources like social media.
Third-Party Links: Our site may contain links to third-party sites or services. We are not responsible for the privacy practices of these third parties.

Cookies
We collect technical data for advertising, commercial, and statistical purposes via cookies or similar technologies.
Use of Third-Party Tools: Tools such as Facebook Pixel and Google cookies may be used for retargeting and analytics.
Learn more:
Facebook Pixel: https://www.facebook.com/business/tools/meta-pixel 
Google Cookies: https://policies.google.com/technologies/cookies?hl=en 
Storage Period: Cookies are stored for a maximum of 13 months. Consent must be renewed once this period expires.
Cookie Purposes: Cookies help us understand page views, session length, and user behavior for service optimization.
Managing Cookies: You can disable cookies through your browser settings:
Chrome: https://support.google.com/chrome/answer/95647 
Safari: https://support.apple.com/en-us/105082 
Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

Your Rights
You have the right to access, rectify, delete, limit, or port your data, as well as object to its processing under certain conditions as per the GDPR.
You may also unsubscribe from marketing emails at any time.
Send requests to: tida@tidabisa.com
If dissatisfied, you may file a complaint with your local data protection authority (e.g., the CNIL in France).

Data Retention
Commercial prospect data: up to 3 years after last interaction or contract end.
Inactive users: a reminder email may be sent before data deletion
Certain documents (e.g., invoices, contracts) may be archived to meet legal obligations or defense needs

Data Recipients
We do not sell your personal data. Internally, only authorized personnel can access your data. Third-party providers may process data on our behalf:
ActiveCampaign (email marketing)
WordPress (website hosting)
Thinkific (online training platform)
Leadpages (sales page platform)
All processors are vetted for GDPR compliance. Data may be transferred outside the EU only when adequate safeguards are in place (e.g., Standard Contractual Clauses or Privacy Shield participation).

Data Security
We apply appropriate physical and digital safeguards to prevent unauthorized access, disclosure, or loss of data.
Secure Payments: All payments are processed through Stripe using encrypted SSL protocols. We do not have direct access to your credit card details.
In case of a data breach:
We will notify you as soon as legally required, investigate the issue, and take reasonable action to minimize any damage.
Notifying you does not constitute acknowledgment of fault or liability.
If you notice any breach, please contact us immediately at: tida@tidabisa.com
Governing Law and Language

We reserve the right to modify this Privacy Policy. Updates will be shared when required by GDPR or other applicable regulations. Please review the date of last update.